PRIVACY & DATA PROTECTION POLICY
Effective Date: February 26, 2026
Last Updated: February 26, 2026
1. Who We Are
Movara Living Ltd ("Movara", "we", "our", "us") is a company incorporated in England and Wales.
Movara operates a digital marketplace platform connecting property owners and tenants for mid-term rental accommodation.
For the purposes of applicable data protection legislation, Movara Living Ltd acts as the Data Controller.
We comply with:
- The UK General Data Protection Regulation (UK GDPR)
- The EU General Data Protection Regulation (EU GDPR), where applicable
If you have any questions about this Privacy Policy or how we handle your personal data, you may contact us at:
Email: support@movaraliving.com
2. The Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data
- Full name
- Date of birth (if provided)
- Government-issued identification (if voluntarily submitted for verification)
Contact Data
- Email address
- Telephone number
- Residential address (if provided)
Account & Profile Data
- Account login details
- Property information (for landlords)
- Rental preferences
- Employment or income details (if voluntarily submitted for screening purposes)
Communication Data
- Messages sent via the platform
- Enquiries submitted through contact forms
- Customer support communications
- Reviews or feedback
Technical & Usage Data
- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
- Cookies and similar technologies
We do not knowingly collect personal data from individuals under 18 years of age.
3. How We Use Your Personal Data
We process personal data in order to:
- Operate and maintain the Movara platform
- Facilitate introductions between landlords and tenants
- Provide optional tenant screening or verification services
- Communicate regarding listings, enquiries, and account activity
- Improve platform functionality and user experience
- Prevent fraud and misuse of the platform
- Comply with applicable legal and regulatory obligations
We do not sell personal data to third parties.
4. Legal Basis for Processing
Under UK GDPR and EU GDPR, we rely on the following lawful bases:
Performance of a Contract
To provide access to our platform and facilitate services requested by users.
Legitimate Interests
To:
- Maintain the security and integrity of the platform
- Prevent fraud or misuse
- Improve services and user experience
We ensure our legitimate interests do not override your fundamental rights and freedoms.
Legal Obligation
Where processing is necessary to comply with applicable law.
Consent
Where required, such as for marketing communications. Consent may be withdrawn at any time.
5. Sharing of Personal Data
We may share personal data with:
- Other users (where necessary to facilitate rental introductions)
- Technology service providers (hosting, analytics, email systems)
- Professional advisers (legal, accounting, compliance)
- Payment processors (if and when payments are facilitated through the platform)
- Regulatory or law enforcement authorities where required by law
All third-party service providers are required to process data securely and in compliance with applicable data protection laws.
6. International Transfers
Movara Living Ltd is incorporated in the United Kingdom and may operate within the European Union.
Personal data may be transferred between the UK and EU.
Where data is transferred outside the UK or EU, we ensure appropriate safeguards are in place, including:
- Adequacy decisions
- Standard Contractual Clauses
- Other legally approved transfer mechanisms
7. Data Retention
We retain personal data only for as long as necessary to:
- Provide services
- Fulfil contractual and legal obligations
- Resolve disputes
- Enforce our terms
When personal data is no longer required, it is securely deleted or anonymised.
8. Your Rights
Under UK GDPR and EU GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate or incomplete data
- Request deletion of your personal data
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, please contact:
You also have the right to lodge a complaint with:
- The UK Information Commissioner's Office (ICO)
- Your local EU supervisory authority, where applicable
9. Data Security
We implement appropriate technical and organisational measures to protect personal data from:
- Unauthorised access
- Disclosure
- Alteration
- Loss
While we strive to protect your information, no online platform can guarantee absolute security.
10. Cookies
Movara may use cookies and similar technologies to:
- Maintain secure sessions
- Improve user experience
- Analyse platform performance
Users may control cookies through their browser settings.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated "Last Updated" date.
Continued use of the platform constitutes acceptance of any updated policy.